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Delivery Information

Thank you for visiting and shopping at My Colours Fan Shop. Following are the terms and conditions that constitute our Delivery Policy.

 

Delivery processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

 

Carriage rates and Delivery estimates 

 

Carriage charges for your order will be calculated and displayed at checkout.

 

Carriage on all items is £1.99 per item*, plus £1.00 for every extra item.

 

*Except for Wooden Clocks and Mug and Scarf Sets, which are £3.50 per item, plus £1.00 for every extra item.

 

Free Delivery on orders over £35.00


We typically use FedEx Standard for all our deliveries, with an estimated delivery time of 3-5 business days.

 

 

Customs, Duties and Taxes

 

My Colours Fan Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

My Colours Fan Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping

 

For all orders outside of the United Kingdom, please contact us at mycoloursfanshop@gmail.com for information regarding international shipping costs.